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In Reply to: DSL modem may have stalled. posted by garth on May 2, 2006 at 11:39:55:
The cable is the one between the modem to the pc. I haven't even tried the cable switch yet, but my friend who lost his exactly when I did was able to switch right then, and it came back on. Don't know if he tried just pulling and plugging it in again.
Follow Ups:
Did I understand you correctly? There is also a cable from junction box to modem.As noted before by someone cables just don't break in a second unless you drive over them or something like that.
I don't know that's it. It WAS what fixed it for my friend, and I was told it WAS it the most likely culprit by the phone company since the modem registered correct.Why it would just stop working while I was logged on, I have no idea, but its now six confirmed that had this happen at the same time.
but it won't be easy. You can use a packet sniffer like Ethereal to see whether you actually have anything going out from your Ethernet card to your modem. If you don't, there is something dead in your own computer. Think spyware and viruses. This actually happened to me, so I know it can kill a DSL connection from the computer side. If however, you have the right stuff going out to the modem, it's either the modem or a cable or something on the phone company side. Again, the fact that the same thing happened to other people may be interesting, but it doesn't help solving your own problem. If I were betting, I would bet more on the computer than a modem or the phone company. Do you have access to a laptop that you could try to see if the connection is alive? That would be a good first start.
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