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Original Message
RE: Admin. password problem
Posted by Tamino on February 7, 2009 at 22:16:09:
This sounds like you are using a Windows operating system. And let me guess that the user always and only logs on as the Administrator and that there is no backup Admin account.
One technique is to take the hard drive out of the primary system, temporarily install it as the non booted drive in a second system, navigate into the registry and delete the SAM hive. You'll be able to reboot the hard drive again but the original user data will not be accessible.
If any of the above seems confusing, it's most likely that other remedies might prove a bit tricky as well. Hopefully your user has data backups because ultimately it may be time to reinstall the OS and never allow anyone to use the only admin account again on a daily basis.