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Are you sure it's Norton and not one of the others?

Posted by Godzilla. on May 14, 2008 at 20:02:20:
There are a few that look like virus killers but in fact are sneaky software companies infecting your pc just so you buy their product. I solved this with my pc by reformatting the HD. Something i know you don't want to do. Hope you can get it fixed!